MFG TMW's Kelly Reo: Operational Excellence Concepts are Eternal 

Kelly Reo, Executive Director of the Center for Operational Excellence at The Ohio State University Fisher College of Business, joined the Center in 2018, bringing over 20 years of management and consulting experience with her. She spent 14 years at Navigator Management Partners, now Avaap, where she was Vice President of Operations and Marketing and served as program management consultant for a number of large companies. 

Key terms: continuous improvement, operational excellence, Industry 4.0, COVID-19 responsiveness

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