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MFG TMW Podcast

Guest Spotlight
Matt Long and John Miller, Herman Miller, Inc. 

Matt Long, Herman Miller, Inc.Matt Long, Herman Miller, Inc.Matt Long, vice-president of continuous improvement and John Miller, engineering manager at Herman Miller, Inc., offer up lessons learned during the company's journey toward their version of Lean, the Herman Miller Performance System (HMPS), during this episode. Special thanks to The Ohio State University's Center for Operational Excellence for arranging this interview.

Herman Miller is a 108-year-old furniture and home furnishings manufacturer based in Zeeland, Michigan that garners more than $2 billion-a-year in earnings. Revered not only for its iconic designs, as evidenced by the company’s Eames Lounge Chair, but also for its culture, Matt and John visited the Center for Operational Excellence to communicate best practices in lean manufacturing.

For eight years, Matt has served as VP of continuous improvement with the responsibility of global implementation of the business processes, supply chain and dealer management; heJohn Miller, Herman MillerJohn Miller, Herman Miller, Inc. directed the program for 14 years prior to that. Prior to that, he held manufacturing and tooling engineering management positions at the company. He also worked in manufacturing and systems engineering positions at Lift Tech International, Kaydon Corporation and McDonnell Douglas Aircraft.

John has been an engineering manager at Herman Miller for almost 20 years. He specializes in lean product development, failure mode and effects analysis and lean Manufacturing.  Both Matt and John are engineering alums of Lawrence Technological University.

Keywords: Herman Miller Performance System (HMPS), Lean, Toyota Production System, process improvement, change management.

Listen to the most recent podcast here. 

Manufacturing Tomorrow is a podcast series brought to you by the Ohio Manufacturing Institute at The Ohio State University. Featuring the perspectives of manufacturing leaders, we focus on the advanced manufacturing innovations, solutions and partnerships that exist in our region now and that will propel industry in the future.

Our guests include the unsung heroes of advanced manufacturing, from company C-suite executives and engineers to industry-facing academics, supportive government agencies and regional economic development organizations. Interviews cover the latest topics on products, processes – and groundbreaking relationships –the best manufacturers engage in to infuse entrepreneurialism in their daily operations.

Our mission is threefold: to provide a voice to small and large manufacturers, educate the public on the value of manufacturing innovation to the U.S. economy, and showcase how Ohio’s technology resource support providers (e.g., higher education, technical centers, and MEPs) boost advanced manufacturing solutions. We ask guest speakers about what catalysts are needed to collaborate on new products and processes, how to reduce academic-industry barriers, and the types of technical resources that can truly bolster manufacturing productivity. 

A special thanks for production support goes to Eric French at WOSU and Ohio State Media Services.  
Do you have a guest suggestion for MFG TMW? Please contact Kathryn Kelley, executive producer, at
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